Cleaning contractor ABM has unveiled a new yellow hi-vis vest as part of cleaners' uniforms.
The printing and graphics are bit toned down than the previous one, but the bright colour still ensures cleaners are often some of the most visible staff around, especially in stations, meaning cleaners are often approached by passengers and have to take on unpaid customer service work.
There's an easy answer to this. TfL/LU should bring cleaning in house, employ cleaners directly, and simply issue them with standard LU hi-vis.
Pre-Company Plan in the early 1990s, the entry grade on stations was "railman" (reflecting the gendered language of the time), which combined some of the functions of today's CSA role with cleaning work. If cleaning was brought in house, something like that role could be reintroduced, with decent pay and LU conditions.