LU's obsession with profit and increasing private revenue streams on stations reached new lows this week as a self-service currency exchange machine was installed at King's Cross St. Pancras, effectively obscuring the 7/7 memorial plaque.
A swift response from local union reps plus a national press release from RMT had management scurrying to make amends, and looking around for someone to blame. The monstrosity was soon covered in a black shroud and will hopefully be moved as soon as possible.
LU would have us believe that our stations don't need ticket offices, but they do need this. In LU's money-driven, profiteering worldview, a memorial to the victims of a terrorist atrocity is apparently just wasted rentable space.