Crowd Control

Posted in Tubeworker's blog on Fri, 19/08/2011 - 17:34,

Recently at Bank/Monument Station staff were instructed to advise customers that there was no Bank branch service because of a faulty train at Elephant. This wasn’t exactly the truth. This story was concocted as a crowd control measure to avoid closing the station.

Staff are insulted and abused enough when the service is disrupted without inventing phantom stories due to management pressure not to close the station.

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