The power failure to the lifts at Hampstead Station, which we reported last time, continues. Two lifts have been taken out of service altogether due to problems with the ropes.
Local management issued an instruction that, should the power to the remaining two lifts fail, the station should be kept open and passengers should use the stairs. Bear in mind, this is the deepest lift underground station with over 300 stairs! How callous to passenger service and safety!
The supervisors refused this bizarre instruction, the local RMT health and safety rep got on the case, the line controller ruled it would be unsafe to open the station in these conditions. Management were forced to do an about-face and withdraw the instruction.
A few hours later, the lift power failed, giving rise to the scenario the instruction was designed for. If the staff and rep had not stood up to it, they would have been putting customers in danger.
We see again the management mission to keep stations open at all costs and that only resistance from staff keeps the public safe.