Wot No Supervisor?

Posted in Tubeworker's blog on Sun, 15/11/2009 - 09:42,

Acton Town staff have been alarmed to discover that management expect CSAs to work at stations on their own. Alperton, Park Royal and Sudbury Town all have duty sheets showing CSAs "babysitting" stations this coming week.

We should not tolerate this practice. CSAs are entitled to work with the protection of a Supervisor. Wtihout one, we could face all sorts of problems alone - evacuating stations, being abused or assaulted, dealing with service disruptions, etc. And in any case, LUL does not pay us enough to do another grade's work on the cheap.

Worse still, there is no reason for the Supervisors' duties at these stations to be left uncovered. It is only happening because management are refusing to fill vacancies and even refusing to let local Supervisors do the duties on overtime. Why? So they can save money. What's the small matter of staff safety and customer service when there are a few quid to be saved?!

For the last few years, management have insisted on their right to have stations "babysat" in an emergency. But even they agree that it should not be planned in advance. So let's see whether the company pulls the Acton Town management into line.

If not, Tubeworker reckons that it is high time for CSAs (and SAMFs) to refuse to work without a Supervisor.

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Comments

Submitted by Tubeworker on Wed, 18/11/2009 - 10:35

It seems that vocal protests from staff and RMT have forced management to back down. There you go - stand up for yourself and you can win!

But management will no doubt try this again at different places or different times, so we have to be ready.

Submitted by mildlyinteresting on Fri, 20/11/2009 - 01:01

If this is allowed to go on unchecked (and from your update I see it has been stopped in this incident) it gives LUL a precedents to do this and strengthens their argument that supervisors are not needed on many stations. For this reason and the obvious degradation of station safety that would result, it is essential that every such instance of a station being run without a supervisor is questioned and stopped by workers and the unions.

Submitted by Tubeworker on Sat, 21/11/2009 - 11:48

It seems that management are at it again, this time on the East Ham group (now there's a surprise!). CSAs and SAMFs have been given "assist" duties at the exact times when a Supervisor is supposed to be on duty but where management have left the duty uncovered!

Hopefully, the momentum of successful workers' resistance at Acton Town will spread to East Ham and elsewhere and start to turn the tide of management's staff-cutting antics.

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