Acton Town staff have been alarmed to discover that management expect CSAs to work at stations on their own. Alperton, Park Royal and Sudbury Town all have duty sheets showing CSAs "babysitting" stations this coming week.
We should not tolerate this practice. CSAs are entitled to work with the protection of a Supervisor. Wtihout one, we could face all sorts of problems alone - evacuating stations, being abused or assaulted, dealing with service disruptions, etc. And in any case, LUL does not pay us enough to do another grade's work on the cheap.
Worse still, there is no reason for the Supervisors' duties at these stations to be left uncovered. It is only happening because management are refusing to fill vacancies and even refusing to let local Supervisors do the duties on overtime. Why? So they can save money. What's the small matter of staff safety and customer service when there are a few quid to be saved?!
For the last few years, management have insisted on their right to have stations "babysat" in an emergency. But even they agree that it should not be planned in advance. So let's see whether the company pulls the Acton Town management into line.
If not, Tubeworker reckons that it is high time for CSAs (and SAMFs) to refuse to work without a Supervisor.