Management have decided that from 16 May, station staff can resolve passengers' journeys on POMs.
This was suspended at the start of the pandemic, to minimise close contact between staff and passengers. So, why resume it so soon? On 16 May, plenty of lockdown restrictions will still be in place. If it is still not safe for groups of people to meet indoors, or for nightclubs and other venues to open, how is it safe for us to get up close and personal with passengers?
Despite always claiming to prioritise safety over revenue, with this hasty move, management is in practice doing the exact opposite.
Of course, there is that law that gives workers the right to refuse to carry out work that places us in serious and imminent danger. And you don't get much more serious and imminent than a deadline virus.