A strong campaign by RMT and local Labour Parties made London Overground drop its plans to close nearly all of its ticket offices. But the company now plans to go ahead with cutting their opening hours, despite objections.
But it's not a done deal yet, so our campaign goes on. Stations left with a ticket office for just two-and-a-half hours a day can not provide the serivde that passengers need and are doubless a step on the road to full closure. And of course, it's not just services that are threatened - it is jobs.
The cuts will also have a knock-on effect on London Underground stations, which will have to deal with people arriving from LO stations without tickets or with the wrong ticket - and we don't have ticket offices available to help them either!