Left out in the cold

Submitted by Tubeworker on Fri, 16/02/2018 - 13:58

SRT staff drafted into work at Brixton while the lift is replaced will find one of their rotations is to stand outside the station, by the blue hoarding, a SIBand the CHP and answer any questions people have about station access.

With almost no-one asking anything why are staff being made to stand outside in the cold and rain with nothing to do while customers just go straight into the station if they have any questions. Having the extra staff while the lift isn't working is beneficial but those staff could be on the gateline or by the POMs and not out in the freezing cold being ignored.

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