Spare a thought for the staff - and passengers - at Bank/Monument at weekends.
The (massive) station is woefully understaffed, with CSAs run off their feet and "customers" struggling to find the "step-fee access" the maps promise them, as the gateline by the lift landing is closed.
The company seems to still think that because Bank is in the heart of the City of London, it must be dead at the weekend. Perhaps that was true twenty years ago, but there's been a huge increase in passenger numbers since then.
Funny that management tell us that we need to embrace change, but when there is a change that necessitates an increase in staff, they are stuck firmly in the past.
Tubeworker is pleased to hear that RMT locally is running a petition for all staff to sign, calling for new jobs to be created.
