Special Requirements Team

Left out in the cold

SRT staff drafted into work at Brixton while the lift is replaced will find one of their rotations is to stand outside the station, by the blue hoarding, a SIBand the CHP and answer any questions people have about station access.

With almost no-one asking anything why are staff being made to stand...

Oblique Images, Obtuse Management Response

On crowded platforms, it can be hard for the train driver to see the "Platform Train Interface", particularly on a curved platform. This is what LUL calls an "oblique image" - where people on the platform block the driver's view of the PTI. We'd call it a blind spot.

There are dozens of these all...

S Stock: Station Staff Stand In For Technical Shortcomings (Again)

You'd think that the idea of bringing in new train stock would be to help the service run more smoothly. And you'd think that at the design stage, there would be some kind of of measuring or modelling exercise to check that the new stock will, erm, fit the existing infrastructure properly.

It was...

Carnival spirit?

Notting Hill Carnival weekend is upon us, and LU workers are looking forward to helping make one London's most important cultural institutions a success.

Big events like Carnival place extra demands on the Tube, and naturally that means hard work for us staff, especially SRT staff who'll be...

Return of the Flash and Dash?

After months of having top-class wonks working on it, LUL management seem to have come to the conclusion that it's fine to not check that trains are empty before going into depots or sidings so long as you (a) make a few more announcements, and (b) add a bit at the top of the inter-car barriers...

Up For The Cup!

Last month, London Underground had some very important visitors, as FIFA officials travelled around the Jubilee line inspecting the facilities as they assessed London’s bid for the 2018 World Cup.

Funnily enough, though, normal levels of station staffing were not adequate for our visitors, as SRT...

SRT and Supervisors Unite!

Three staff from the Special Requirements Team smelt a rat when they were rushed at short notice to Green Park Station and arrived to find hardly any rostered staff present.

The Supervisors were unhappy that SRT had been sent blatantly to cover duties. The SRT rang their manager who gave them the...

Bank Robbery

Bank station has recenty finished phase 1 of its upgrade project. Phase 2 is soon to follow, starting in February or March, with further phases after that.

The station has had additional CSAs to ensure that the extra work generated by the project can be carried out. So you might think that those...

SRT: Management Are At It Again

LUL are showing their true intentions for the Special Requirements Team, as they have them covering rostered duties at Bond Street while resident staff attend a "briefing". Never mind that the Special Requirements Team is supposed to be for, erm, special requirements; and never mind that the...

SRT: Management Break the Rules Again

Duty sheets have appeared at Waterloo with certain CSA duties marked as 'SRT'.

Ahem, but doesn't the SRT Framework specifically state that the SRT can not be used to cover duties on the roster?! Well yes, but why let the small matter of the rules get in the way of a management attempt to pull a...

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